I would not recommend using Napa Auto vehicle for pre-purchase inspection services. Based on their report, the car had a few issues, and we discussed potential costs to fix them. However, they did not mention that the vehicle was super rusted from underneath. They should have recommended not purchasing a vehicle as rusted cars cause lots of headaches to fix.
Hi Serhii, Thank you for bringing this to our attention. Upon review of your file my technician states the structural integrity of the vehicle was not compromised due to the surface rust on this vehicle. We are however willing to discuss any issues concerning the service your received. We want to do our best to provide a great client experience, and an excellent service to all our customers. You can contact us at (250) 756-7871
- Mid Island Automotive