Alternator died on my truck at the Departure Bay ferry terminal and I had to miss my ferry. I called Mid Island Automotive Repairs to see if they could diagnose the problem and fix any related issues immediately. Susan, at the front desk, was really helpful and friendly and saved me a spot for an appointment within the hour. Ron (the owner) confirmed that the alternator needed replacement and ordered one right away. After replacing the faulty alternator, he also provided a detailed list of items that should be fixed in the next short/mid term. I was on my way in no time and caught the afternoon ferry. Great service all around! Facility is also spotless! Nanaimo is fortunate to have such a great facility.