Ron and Susan are fabulous people. Anyone that can put up with the wise a** remarks from my husband , in my books are great. Also, when I have had problems with the suv, Susan always gets me in as soon as possible. THANKS SUSAN..YOU ROCK....RON , YOU AND CODY ROCK TOO... thanks Luan Dieleman. Ps: need to rebook the pre-trip check....the monday before we go ( third Monday in July...call me on any Monday. thanks)